Return Policy

New Instruments

New instruments may be returned up to 7 days after purchase. The instrument must be in the same condition as it was when it was purchased.
There will be a charge for any accessories that have been used (reeds, mouthpieces, swabs, cork grease, oil, rosin).

Used Instruments

Used instruments may be returned up to 7 days after purchase. The instrument must be in the same condition as it was when it was purchased. 
There will be a charge for any accessories that have been used (reeds, mouthpieces, swabs, cork grease, oil, rosin).

Rental Instruments

Rental instrument contracts may be terminated within 3 days of receiving the instrument for a full refund. The instrument must be in the same condition as it was when it was rented to you.
There will be a charge for any accessories that have been used (reeds, mouthpieces, swabs, cork grease, oil, rosin).

Accessories

Accessories may be returned up to 7 days after purchase. They must be unopened and in their original packaging.

Reeds

Due to sanitation concerns, we cannot accept returns on reeds.

Books

We do not accept returns on books.