Return Policy
New Instruments
New instruments may be returned up to 7 days after purchase. The instrument must be in the same condition as it was when it was purchased.
There will be a charge for any accessories that have been used (reeds, mouthpieces, swabs, cork grease, oil, rosin).
Used Instruments
Used instruments may be returned up to 7 days after purchase. The instrument must be in the same condition as it was when it was purchased.
There will be a charge for any accessories that have been used (reeds, mouthpieces, swabs, cork grease, oil, rosin).
Rental Instruments
Rental instrument contracts may be terminated within 3 days of receiving the instrument for a full refund. The instrument must be in the same condition as it was when it was rented to you.
There will be a charge for any accessories that have been used (reeds, mouthpieces, swabs, cork grease, oil, rosin).
Accessories
Accessories may be returned up to 7 days after purchase. They must be unopened and in their original packaging.
Reeds
Due to sanitation concerns, we cannot accept returns on reeds.
Books
We do not accept returns on books.